[About shipping fee]
[Domestic]
Uniform 1000 yen
* Hokkaido and Okinawa only 1500 yen
[Overseas]
Asia 3000 Yen
Oceania 4100 yen
North / Central America 4100 yen
Middle East 4100 yen
Europe 4550 yen
South America 6500 yen
Africa 6500 yen
Other areas 6500 yen
* Customers outside Japan cannot specify the date and time.
Please understand in advance.
[Purchase / Payment]
Regarding change of payment method, it is not possible to change the order contents or payment method after confirming the order.
Please contact us from CONTACT.
We will cancel your order once, so please order again.
Please note that we will not be able to secure inventory if the ordered products are sold out.
If you can't make a purchase with the message "Could not be settled for some reason" is displayed
Those who have a history of unpaid product prices may not be able to use it.
* Judging criteria have not been disclosed and are not known to the shop side.
* We are sorry that we cannot answer any questions, but please use other payment methods.
[About cancellation / return]
We will only accept returns if the item is defective or in case of incorrect delivery.
We do not accept returns of products for the convenience of our customers. Please note.
In addition, due to the BASE system, partial cancellation processing cannot be performed.
Sorry to trouble you, but please contact us from CONTACT to cancel.
All cancellations will be made here, so please purchase again.
We make every effort to inspect the items, but please be sure to check the items within 3 days once they arrival.
Monday-Friday 10: 30-19: 30
* Saturdays, Sundays and public holidays are closed.
All clothes are placed flat on a flat stand and the outer dimensions are measured.
Please note that some errors may occur depending on the product and design.
If you live in an apartment, please be sure to enter the "Apartment name" in the delivery address.
Please note that if the condominium name is unknown, it may take several days for delivery or the item will be returned.
We will reply to you within 2-3 business days after receiving your inquiry from CONTACT.
If you do not receive the confirmation email after payment
We will send you an automatic email after your order.
The sender address of the automatically sent mail is noreply@thebase.in. Please check the junk mail folder etc.
If you use your mobile phone's email address
The email sent from BASE may be automatically rejected by the junk email filter function.
Please set noreply@thebase.in to specify the email address, or set thebase.in to specify the domain. In addition, the automatically sent mail cannot be resent.